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- How to make a booking ?
- Please fill the reservation form available
on each hotel or services.
- Try to describe us your special request
on the "description" box available on the
form.
- Try to recheck your email address before
submitting your request.
- How long does it take to get the
reply ?
- We will reply all your request / reservations
within one business day.
- How to pay the hotel reservation ?
- We will need your credit card details
once the reservation is confirmed.
- Your credit card will be used as a guarantee
ONLY and will be charged if there is any cancellation
within certain period of cancellation policy.
- All payment will be collected upon arrival
in Bali except for reservation beyond Bali.
- The reservation for beyond Bali will
be treated using the sign on file payment from your
credit card or bank transfer. A credit card statement
form will be faxed to your fax number.
- We do accept cash / travelers cheque
/ Visa / Master Card / Amex
- A special fee will be applied for any
payment by credit card.
- All transaction by credit card will be
converted into local currency using the bank selling
US Dollars.
- What does it include on the special internet
rates ?
- Special internet rates are including
21% tax and service charges.
Breakfast is include in some hotels (please read carefully).
- Free arrival transfer will be provided
for a minimum 5 nights stay at hotel located in Kuta
/ Legian / Seminyak / Sanur / Nusa Dua / Jimbaran.
- How to cancel the reservation ?
- Please just email us the previous correspondence
and change the subject with "cancellation for hotel
name"
If you have any questions, please email
us or simply click here to fill
out contact form.
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